Privacy Policy

At Home Pad Haven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data.

Effective Date: January 2, 2026
Last Updated: January 2, 2026

1. Information We Collect

We collect information in the following ways:

• Contact Information: Name, email address, phone number, mailing address

• Account Information: Login credentials, profile details, preferences

• Communication Data: Messages, inquiries, support tickets, feedback, SMS/text message history

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on site, links clicked, interactions

• Transaction Information: Payment details, purchase history (processed securely through third-party payment processors)

2. How We Use Your Information

We use your information to:

• Provide and improve our real estate education services

• Communicate with you about our programs, webinars, and resources

• Send you text messages (SMS) and emails about appointments, updates, and promotional content (with your consent)

• Process transactions and manage your account

• Respond to your inquiries and provide customer support

• Analyze website usage and improve user experience

• Comply with legal obligations and protect our rights

• Prevent fraud and maintain security

3. SMS/Text Messaging Consent

By providing your phone number and opting in, you consent to receive text messages (SMS) from Home Pad Haven. Message frequency varies. Messages may include appointment reminders, educational content, promotional offers, and service updates.

• Message Frequency: Message frequency may vary based on your interaction with our services.

• Message & Data Rates: Standard message and data rates may apply from your mobile carrier.

• Opt-Out Instructions: You can opt out at any time by texting STOP to any message you receive from us. You will receive a confirmation message acknowledging your opt-out request.

• Help: For assistance, text HELP to any message or contact us at [email protected] or +1 (469) 902-2148.

• Opt-In Again: If you opt out and wish to receive messages again, text START to re-subscribe.

We will not share your phone number with third parties for their marketing purposes without your explicit consent. Your consent to receive text messages is not a condition of purchase.

Supported Carriers: Our SMS service is available on major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Not all carriers are supported.

4. TCPA Compliance

Home Pad Haven complies with the Telephone Consumer Protection Act (TCPA). We only send text messages to individuals who have provided prior express written consent. By opting in, you authorize us to contact you via automated SMS technology. Consent is not required as a condition of purchasing any goods or services.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, CRM platforms, payment processors). These providers are contractually obligated to keep your information confidential.

• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

• With Your Consent: We may share your information with your explicit permission.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS opt-out requests are processed immediately and permanently.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of receiving marketing communications (email or SMS)

• Disable cookies through your browser settings

• Request a copy of the information we hold about you

• Lodge a complaint with a data protection authority

To exercise these rights, contact us at [email protected] or +1 (469) 902-2148. You have the right to:

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze site usage. You can control cookies through your browser settings, but disabling them may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.ew their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Terms of Service

Welcome to Home Pad Haven. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Effective Date: January 2, 2026
Last Updated: January 2, 2026

1. Acceptance of Terms

By using our website, registering for our programs, or engaging with our content, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Description of Services

Home Pad Haven provides real estate investment education, resources, and information about multifamily investing opportunities. Our services include educational webinars, articles, guides, and consultation services.

3. User Accounts

You may be required to create an account to access certain features. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Conduct

You agree not to:

• Use our services for any unlawful purpose

Impersonate any person or entity

• Transmit viruses, malware, or harmful code

• Attempt to gain unauthorized access to our systems

• Harass, abuse, or harm other users

• Scrape, copy, or redistribute our content without permission

5. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Home Pad Haven or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Educational Content Disclaimer

The information provided on our website and through our services is for educational and informational purposes only. It does not constitute financial, legal, tax, or investment advice. You should consult with qualified professionals before making any investment decisions.

7. No Investment Advice

Home Pad Haven is not a registered investment advisor, broker-dealer, or financial planner. We do not provide personalized investment recommendations. Any information about investment opportunities is for educational purposes and should not be construed as an offer to sell or solicitation to buy securities.

8. Investment Risks

Real estate investments involve significant risks, including:

• Loss of principal

• Illiquidity

• Market fluctuations

• Lack of diversification

• Operational risks

• Regulatory changes

Past performance is not indicative of future results. You should carefully consider your financial situation and risk tolerance before investing.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. Your interactions with third parties are solely between you and them.

10. Payment Terms

If you purchase any products or services from us:

• All fees are non-refundable unless otherwise stated

• You authorize us to charge your payment method for all fees incurred

• We reserve the right to change our pricing at any time

• You are responsible for any taxes applicable to your purchase

11. SMS/Text Messaging Terms

By opting in to receive text messages:

• You consent to receive automated SMS messages from Home Pad Haven

• Message frequency varies; message and data rates may apply

• You can opt out at any time by texting STOP

• Carriers are not liable for delayed or undelivered messages

• We reserve the right to terminate SMS services to any user who violates these Terms

12. Limitation of Liability

To the fullest extent permitted by law, Home Pad Haven and its affiliates, officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages

• Loss of profits, revenue, data, or business opportunities

• Damages arising from your use or inability to use our services

• Any errors or omissions in our content

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Home Pad Haven and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of our services

• Your violation of these Terms

• Your violation of any third-party rights

• Any content you submit or transmit through our services

14. Terminationy

We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, including if you violate these Terms. Upon termination, your right to use our services will immediately cease.

15. Dispute Resolution

Governing Law: These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Arbitration: Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Carrollton, Texas.

Class Action Waiver: You agree to resolve disputes on an individual basis only and waive any right to participate in class actions or class arbitrations.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Home Pad Haven regarding your use of our services and supersede any prior agreements.

19. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

20. Contact Information

If you have any questions about these Terms of Service or our Privacy Policy, please contact us:

Home Pad Haven

Carrollton, Texas

Email: [email protected]

Phone: +1 (469) 902-2148

Assistance Hours: Mon - Sat 9:00AM - 8:00PM, Sun - CLOSED

21. Compliance Documentation

This document serves as our compliance documentation for A2P (Application-to-Person) messaging registration and is maintained in accordance with CTIA guidelines, TCPA regulations, and carrier requirements. We maintain records of user consent for all SMS communications.

Get In Touch

Call our Partner: + 1 (469) 902-2148

Address: Carrollton, Texas

Assistance Hours:

Mon - Sat: 9:00AM - 8:00PM

Sun - CLOSED

Carrollton, TX, USA